Core Processing Solutions
Every credit union needs a core processor. And in the CUaxis community, we’ve got a core processing solution that you just might like. Its got all the things your institution needs to operate successfully.
In an effort to offer a core solution that is state-of-the-art and meets the varied needs of our credit unions, MY CU Services has partnered up with CU*Answers, a credit union cooperative just like us. Together, we have an incredibly robust data processing system called CU*BASE. CU*BASE operates using the IBM i® server platform with TCP/IP connectivity, supporting a variety of LAN/WAN networking solutions.
We’re proud to offer this solution as a completely turn-key, self-processing system, but also with the flexibility as an application service provider so that each credit union needs to achieve their business goals. Both delivery methods offer a credit union or a group of credit unions the ability to be shared processors…collaboration at its finest, which is what we’re all about.
The CU*BASE core suite is used by more than 350 credit unions across the country that range in asset size from under $1 million to more than $1 billion. The core processing suite includes a cutting edge online and mobile toolset for your members, and boasts features such as:
- Member information databases
- Presentation resources
- Effective processing capabilities
- Built-in marketing tools
- User-friendly interface for your staff
Want to dive in to the features more deeply? Check out the CU*BASE demo, or read more about them below.
General
- Comprehensive education, online help and reference tools direct to the employee’s desktop
- Integrated virtual shared branching options for disaster recovery and expanding member service
- Flexible, robust configuration options for savings, certificates and loans
- Laser printing options including a complete line of user-defined laser forms
- CU control of employee access to a tools database
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Accounting/Back-Office
- CU*Spy online retrieval of reports (90 days) and statements (12 months) with archives
- Online inquires for easy accrual verification, daily G/L balancing
- Integrated system for online tracking of “off-trial balance” credit cards, loans and savings accounts, plus automated uploads/downloads with third-party vendors
- CASS certification of member addresses
- Regulatory compliance tools: AIRES downloads, FIDM and OFAC data match systems
- Investment and subsidiary (fixed assets, prepaids, accrued expenses) tracking systems
- Budget creation, analysis and tracking
- Automated check reconciliation
- Loan classification tracking for planning reserves
- Accounts payable tracking
- Streamlined back office monitoring tools: ACH, payroll, share drafts, ATM/debit cards, etc.
- Configurable Reg D tracking parameters
- Dormancy and escheat monitoring
More
Lending
- Online credit reports retrieval and storage
- Participation loans tracking
- Complete centralized underwriting system
- Risk-based loan pricing and delinquency analysis tools
- Tools to streamline the loan application process: auto-populated loan applications and debt information from online credit reports
- Tiered rates based on loan balance
- Collateral title and property tax tracking
- Configurable collections parameters and delinquency analysis tools, plus an online collections monitoring system
- Flexible interest and payment calculation options for business loans, mortgage loans, interest payments with variable rate and indexed controls
- Lease loan tools
- Indirect (dealer) lending tracking
- Pre-membership loan applications
- LOC disbursement checks
- Online tracking of written-off loans
More
Marketing & Management Review
- Help desk inquiry for monitoring CU calls to CU*Answers Client Services
- Online member survey tracking and analysis
- Cross-sales tracking system, including online marketing tips and product sales procedures
- Telemarketing leads follow-up system
- Tiered service levels with automated rewards for member participation
- Marketing clubs: demographic clubs with automated status tracking, fee waivers and rate benefits
- “Push” marketing tools including messages via It’s Me 247 Online Banking and CU*Talk Audio Response, email marketing, selective inserts for member statements and CU-defined statement messages
- Non-member database for relationship tracking and potential member data mining
- Household database and statistical analysis by household and member
- Extensive membership and member participation analysis tools
- Rate forecasting and pricing analysis tools
- Flexible configuration for over-the-counter fees, self-service fees and periodic service charges and rebates
- ALM downloads
- Membership and new account “reason codes” tracking
- Full line of inquiry tools
- Member follow-up teasers
- SEG/sponsor tracking
- Electronic deposit holds, including the “Member In Good Standing” system for controlling deposit hold settings
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Member Services
- Teller cash dispenser/Recycler integration (supported TCDs/TCRs)
- Automated funds transfer and check transfers
- Phone software with configurable phone transfer fees
- “New Member” alert comments
- Savings bond redemption tracking
- Safe deposit box tracking
- Laser-printed member starter checks
- IRA beneficiary and payout tracking, plus automated payout transfers
More
The CU*BASE core suite is used by more than 350 credit unions across the country that range in asset size from under $1 million to more than $1 billion. And since it's a solution brought to you by credit union cooperatives, you can count on both a powerful core system and unrivaled support from our core team!
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